Frequently asked questions

HAVE QUESTIONS?

Currently, we only accept payments through PayPal however we are always looking into alternative solutions.

Absolutely not! There are no hidden fees, or setup fees. As soon as your order has been placed, our automated system will instantly create your service.

As soon as your order has been placed, our automated system will instantly create your service. If your server is not setup within one hour of purchase, feel free to contact support. Please note, under rare circumstances, some orders may need manual verification from a staff member - in this circumstance, we will do our best to activate your server as soon as possible.

For game hosting, we use TcAdmin and for website hosting, we use cPanel. Both control panels are very easy to use, and are very reputable.

Exceeding your quota for your website may limit who can access your website. In the event this happens, please contact support - we will expand your quota for that month for free, although it is subject to availability. If exceeding your quota becomes a regular occurrence, we would make the recommendation of upgrading your package.

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